Last updated: 25th April 2025
1. Acceptance of Terms
By accessing the Guidi chatbot (“Guidi” or “the Service”) via Telegram, you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of the Terms, you may not use the Service.
2. Description of Service
Guidi is an AI-powered chatbot that offers various types of support, engages in conversations, performs internet searches, understands photos, and can process and send voice messages. Guidi does not perform voice calls.
Please note that Guidi is not a certified therapist or coach and does not provide health services.
3. Eligibility
Guidi is available worldwide. There are no specific age restrictions for using the Service. However, you must have the legal capacity to enter into these Terms and use the Service in accordance with all applicable laws.
4. User Accoun
To use Guidi, you must have a Telegram account.
You are solely responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
5. Acceptable Use
You agree not to use Guidi for any illegal or unauthorized purpose. In using the Service, you must not violate any laws in your jurisdiction (including but not limited to copyright laws).
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Guidi and its licensors.
The Service is protected by copyright, trademark, and other laws of the Czech Republic, the European Union, and other countries.
7. Terminatio
We may terminate or suspend your access to Guidi immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
You may terminate your use of the Service at any time by sending the command “/stop” in the Telegram chat with Guidi.
8. Limitation of Liabilit
In no event shall Guidi, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
9. Disclaimer
Guidi does not replace personal consultations with professionals.
The content provided by Guidi is for informational and supportive purposes only and should not be considered individual professional advice (e.g., therapeutic, medical, educational, or legal).
Any decisions made based on interactions with Guidi are solely your responsibility.
The Service provider shall not be liable for any outcomes resulting from actions taken based on conversations with Guidi.
10. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Notice of significant changes will be provided on our website or through the Service.
11. Contact Us
If you have any questions about these Terms, please contact us at info@guidi.ai.
12. Withdrawal from Contract
As an EU consumer, you have the legal right to withdraw from the contract within 14 days of purchase.
To exercise this right, please email us at info@guidi.ai with the subject line “Contract Withdrawal.”
Once confirmed, your payment will be refunded using the same payment method you used.
Please note: if you start using Guidi during this period (e.g., by sending messages), the refunded amount may be reduced proportionally to reflect the services already provided.